Privacy Policy

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice. You can use the table of contents below to find the section you are looking for.

What personal information do we process?
We may process personal information depending on how you interact with us and our Services. This may include contact information, account information, business profile data, integration data, usage data, device information, and related business contact records.

Do we process sensitive personal information?
We do not intentionally collect or use sensitive personal information for the purpose of inferring characteristics about individuals. Please do not provide sensitive personal information unless it is necessary and authorized.

Do we collect information from third parties?
Yes. Depending on how the Services are used, we may receive information from integrations, identity providers, analytics providers, customers, and publicly available sources.

How do we process your information?
We process personal information to provide, secure, maintain, support, improve, and administer our Services; to communicate with you; to prevent fraud and abuse; and to comply with legal obligations.

In what situations and with which parties do we share personal information?
We may share personal information with service providers, contractors, integration partners, professional advisors, authorities when required by law, and parties involved in certain business transactions.

How do we keep your information safe?
We use reasonable technical, administrative, and organizational safeguards designed to protect personal information, although no method of transmission or storage is completely secure.

What are your rights?
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or obtain a copy of your personal information, to withdraw consent where applicable, and to opt out of certain uses of personal information where applicable.

How do you exercise your rights?
You can exercise your rights by contacting us at privacy@aurasell.ai. We will review and respond to requests in accordance with applicable law.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR PRIVACY PREFERENCE SIGNALS
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose Ko to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you request information about our products or Services, register for an account, request a demo, communicate with us, submit a form, participate in surveys, or otherwise contact us.

Depending on the context, the personal information we collect may include:

• name
• business email address
• phone number
• company name
• job title
• account credentials
• billing or transaction information, if applicable
• information you include in forms, support requests, or communications with us

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Sensitive Information

We do not intentionally collect or use sensitive personal information for the purpose of inferring characteristics about individuals. Please do not provide sensitive personal information unless it is necessary and authorized.

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Information automatically collected

In Short: Some information — such as your IP address, browser and device characteristics, and usage information — is collected automatically when you visit or use our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, pages viewed, dates and times of access, and diagnostic information. We use this information to maintain the security and operation of our Services and for analytics, troubleshooting, and reporting.

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Business profile, browser extension, and integration data

When users enable our browser extension or integrations, we may collect and process business contact data and professional profile information that is made available through those tools or services in order to provide the requested features.

Depending on the feature and configuration, this may include names, employers, job titles, business locations, publicly available business contact details, profile information displayed on pages being viewed, contact records, calendar metadata, meeting attendee details, and other related business contact records.

When a customer connects email, calendar, CRM, or other third-party services, we may receive and process information from those integrations to match, enrich, verify, deduplicate, organize, and update business contact information and related records.

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Information from third parties

We may receive personal information from third parties, including integration partners, analytics providers, identity providers, marketing providers, customers who upload or sync data to the Services, and publicly available sources.

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Google API

Our access to and use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

2. HOW DO WE PROCESS YOUR INFORMATION?‍

In Short: We process your information to provide, secure, maintain, improve, and administer our Services, communicate with you, prevent fraud and abuse, and comply with legal obligations.

We may process personal information for the following purposes:

• to provide, operate, maintain, and secure the Services
• to create and manage accounts
• to deliver requested features and integrations
• to match, organize, cleanse, enrich, verify, merge, or update business contact data and related records
• to communicate with you about support, updates, and administrative matters
• to personalize and improve the Services
• to monitor usage, troubleshoot issues, and improve performance
• to prevent fraud, abuse, and security incidents
• to comply with legal obligations and enforce our terms
• to protect the rights, safety, and property of Aurasell, our users, and others

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

If you are located in the EEA, UK, or Switzerland, we process personal information only where we have a valid legal basis under applicable law.

These legal bases may include:

• Consent, where you have given permission for a specific purpose
• Performance of a contract, where processing is necessary to provide the Services or fulfill our obligations
• Legitimate interests, such as operating, securing, maintaining, and improving the Services and supporting B2B workflows
• Legal obligations, where processing is necessary to comply with law
• Vital interests, in limited circumstances where processing is necessary to protect someone’s safety

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Canada

If you are located in Canada, we may process your information with your express or implied consent where permitted by law, and in certain circumstances without consent where authorized by applicable law.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share personal information in specific situations and with specific categories of third parties.

We may share personal information with:

• service providers and contractors that help us host, operate, secure, analyze, support, and improve the Services
• integration partners, where you choose to connect third-party services
• professional advisors, such as lawyers, auditors, and insurers
• regulators, courts, law enforcement, and government authorities when required by law or necessary to protect rights and safety
• an acquirer, investor, or successor entity in connection with a merger, acquisition, financing, reorganization, or sale of assets

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Business Transfers

We may share or transfer information in connection with, or during negotiations of, any merger, financing, acquisition, reorganization, bankruptcy, or sale of all or part of our business or assets.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and similar technologies to collect and store certain information.

We use cookies and similar technologies to keep the website and Services functioning, remember preferences, improve security, understand usage and performance, and support analytics and, where permitted, marketing.

You can control cookies through your browser settings and, where applicable, through our cookie consent tools. For more information, please see our Cookie Policy.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes described in this Privacy Notice unless a longer retention period is required or permitted by law.

We retain personal information for as long as reasonably necessary to provide the Services, maintain appropriate business and legal records, comply with legal, tax, accounting, and contractual obligations, resolve disputes, and enforce our agreements.

Retention periods vary depending on the nature of the information, the purpose for which it was collected, the sensitivity of the information, the risk of harm from unauthorized use or disclosure, whether we can achieve the relevant purposes through other means, and applicable legal requirements.

When personal information is no longer required, we delete, anonymize, or securely archive it in accordance with our retention practices.

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7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We use reasonable technical, administrative, and organizational safeguards designed to protect personal information.

We have implemented safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. However, no method of transmission over the Internet or method of storage is completely secure, and we cannot guarantee absolute security.

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8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: Our Services are intended for business use and are not directed to children under 18.

We do not knowingly collect personal information from children under 18. If you believe a child has provided us personal information, please contact us at privacy@aurasell.ai.

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9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have rights regarding your personal information under applicable data protection laws. These rights may include the right to:

• know whether we process your personal information
• request access to or a copy of your personal information
• request correction of inaccurate personal information
• request deletion of personal information
• object to or request restriction of certain processing
• request portability of certain personal information
• withdraw consent where processing is based on consent
• opt out of certain sales, sharing, targeted advertising, or profiling where applicable

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How to exercise your rights

To exercise your rights, please contact us at privacy@aurasell.ai. We may need to verify your identity before fulfilling your request, and we will respond in accordance with applicable law.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Some browsers and browser extensions offer privacy preference signals, such as the Global Privacy Control ("GPC"), that may communicate a user’s choice to opt out of the sale or sharing of personal information.

[Keep only if true] Where required by applicable law, we honor such signals in connection with the browser or device transmitting the signal and, where we can appropriately associate the signal with a consumer, more broadly in connection with the consumer’s request.

If we do not currently respond to such signals in a given context, we will describe that here or in another applicable notice as required by law.

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11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a California resident, you may have specific rights regarding your personal information under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA").

This section applies to "personal information" as defined by the CCPA and describes how we collect, use, disclose, and retain personal information of California residents, as well as the rights available to them.

Categories of personal information we collect

In the preceding 12 months, depending on how you interact with our Services, we may have collected the following categories of personal information:

• Identifiers, such as real name, business email address, phone number, account identifiers, online identifiers, IP address, and similar identifiers
• Personal information described in California Civil Code section 1798.80, such as business contact information and billing information, where applicable
• Commercial information, such as transaction records, subscription records, and service history
• Internet or other electronic network activity information, such as browsing activity, usage data, device information, interaction data, and diagnostic information
• Geolocation data, such as approximate location derived from IP address or device settings
• Professional or employment-related information, such as employer, company, role, business profile details, and related business contact records
• Audio, electronic, visual, or similar information, such as information contained in support communications, emails, or meeting metadata where applicable
• Inferences drawn from the information identified above to help improve service functionality, data quality, matching, deduplication, enrichment, verification, and related business workflows

We do not knowingly collect or use sensitive personal information for the purpose of inferring characteristics about individuals.

Sources of personal information

We may collect personal information from the following categories of sources:

• directly from you
• automatically from your use of our website, Services, browser extensions, and integrations
• from customers or users who upload, sync, or connect data to the Services
• from integration partners, identity providers, analytics providers, and marketing providers
• from publicly available sources

Business and commercial purposes for collecting and using personal information

We may collect, use, retain, and disclose personal information for the following business or commercial purposes:

• providing, operating, maintaining, securing, and supporting the Services
• creating and managing accounts
• delivering requested features, browser extension functionality, and integrations
• matching, organizing, cleansing, enriching, verifying, merging, deduplicating, or updating business contact data and related records
• communicating with you regarding support, service updates, security notices, and administrative matters
• analyzing usage, debugging, troubleshooting, improving performance, and enhancing user experience
• preventing fraud, abuse, and security incidents
• complying with legal obligations and enforcing our agreements
• protecting the rights, safety, and property of Aurasell, our users, customers, and others

Retention of personal information

We retain personal information for as long as reasonably necessary to achieve the purposes described in this Privacy Notice, including to provide the Services, maintain business and legal records, comply with applicable legal obligations, resolve disputes, and enforce our agreements.

Retention periods vary depending on the nature of the information, the context in which it was collected, our legal obligations, and operational needs. When personal information is no longer reasonably necessary, we delete, anonymize, or securely archive it in accordance with our retention practices.

Disclosure of personal information for business purposes

In the preceding 12 months, we may have disclosed the categories of personal information listed above to the following categories of recipients for business purposes:

• service providers and contractors that help us host, operate, secure, analyze, support, and improve the Services
• integration partners, where you or our customer chooses to connect third-party services
• professional advisors, such as lawyers, auditors, and insurers
• regulators, courts, law enforcement, and government authorities, when required by law or necessary to protect rights, safety, or property
• parties involved in an actual or prospective merger, acquisition, financing, reorganization, bankruptcy, or sale of assets

Sale or sharing of personal information

We do not sell personal information for monetary or other valuable consideration, and we do not share personal information for cross-context behavioral advertising as those terms are defined under the CCPA.

California privacy rights

Subject to certain exceptions, California residents may have the following rights:

• the right to know the categories of personal information we have collected about you
• the right to know the categories of sources from which the personal information was collected
• the right to know the business or commercial purposes for collecting, selling, or sharing personal information
• the right to know the categories of third parties to whom we disclose personal information
• the right to know the specific pieces of personal information we have collected about you
• the right to request deletion of personal information we collected from you
• the right to request correction of inaccurate personal information we maintain about you
• the right to opt out of the sale or sharing of your personal information, if applicable
• the right to limit the use and disclosure of sensitive personal information, if applicable
• the right not to receive discriminatory treatment for exercising your privacy rights

How California residents can exercise their rights

To submit a request to know, correct, or delete your personal information, please contact us at:

Email: privacy@aurasell.ai
Mail: AurasellAI, Inc., Attn: Privacy Team, 234 7th Ave, San Mateo, CA 94401, United States

We may need to verify your identity before processing your request. We will respond in accordance with applicable law.

You may also designate an authorized agent to make a request on your behalf, subject to applicable verification requirements.

Right to opt out of sale or sharing

[Keep if applicable] If we sell or share personal information as defined under California law, California residents have the right to opt out. You may exercise this right by using the "Do Not Sell or Share My Personal Information" link on our website or by contacting us using the details above.

Right to limit use and disclosure of sensitive personal information

Because we do not use sensitive personal information for the purpose of inferring characteristics about individuals and do not use it beyond purposes permitted by California law, we do not offer a separate "Limit the Use of My Sensitive Personal Information" method at this time.

Opt-out preference signals

[Keep only if true] Where required by law, we process browser-based opt-out preference signals, such as the Global Privacy Control, in a frictionless manner with respect to the browser or device transmitting the signal and, where possible, the consumer more broadly.

Non-discrimination

We will not discriminate against you for exercising any of your privacy rights under the CCPA.

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12. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we may update this Privacy Notice from time to time.

We may update this Privacy Notice to reflect changes to our practices, technology, legal requirements, or other operational needs. When we do, we will revise the "Last updated" date above and may provide additional notice where required by law.

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13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this Privacy Notice or our privacy practices, you may contact us at:

AurasellAI, Inc.
Attn: Privacy Team
234 7th Ave
San Mateo, CA 94401
United States

privacy@aurasell.ai